We’re sincerely sorry for the inconvenience that may of troubled you! Please fill out the form below so we can maintain professional actions made my pilots and adjust if needed. All forms will directly be sent to staff for review. We can assure we will look into the situation and take proper actions if needed. We appreciate your time for making this form. https://docs.google.com/forms/d/1bUb72TnkjV9yK98wmb4Xrowpwe-rcbKyT42yhob3iFc/edit We are not affiliated with the real Alaska Airlines, if you want their website, go to here